Shipping - Payment - Returns

Dear customer,

You can place your order in our webshop at „Check-out“ by entering the delivery address (Country) can be delivered to all EU countries.

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain, Sweden.

If you require delivery to a non-EU country, please contact us.

Shipping

We ship exclusively with UPS (United Parcel Service).

To ensure that your order is delivered as smoothly as possible, please enter a telephone number at check-out where you can be reached by the UPS parcel service driver in the event of delivery problems.

Shipping costs

We only charge you the freight costs invoiced to us by the parcel service provider (UPS) as shipping costs. The shipping costs for the country of delivery specified by you are automatically calculated for each order.

Value added tax

For each order, the statutory value-added tax of the country of delivery you specify is automatically calculated in accordance with EU regulations.

For a VAT-free export delivery, please enter your VAT identification number at check-out.

Delivery times

All orders are processed by us within one to two working days and handed over to the shipping service provider (UPS).

As soon as we have handed over your shipment to the shipping service provider (UPS), you will receive an email from us with Your UPS tracking number.

If you would like to track the progress of your shipment, please click on the link in the email to the UPS website and enter your consignment number.

Payment options

The following payment options are available to you

Prepayment by bank transfer

Payment via PayPal

Via Stripe
Payment by credit card
Payment via Google pay

Returns (return of goods)

If you wish to return goods delivered by us, please send the goods back to us carriage paid. Please enclose a copy of our delivery note with your return, marked „Return“. Once we have received the goods, we will refund the purchase price as quickly as possible. Please note that we can only accept returns of unused goods in their original packaging.

Thank you for your interest in our products

Polymerpacker GmbH & Co. KG
Am Fuldaer Kreuz 9
DE 97786 Motten
Phone +49 9748 863 99 20
info@polymerpacker.de

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